The web app has a 50 MB file size upload limit. 

Free plan accounts have a file upload limit of 10 MB. For unlimited size uploads, please consider upgrading to a paid plan.

An image attachment is restricted in three ways:

• Images attached to a story are scaled down to at most 360 pixels wide and 240 pixels high.

• Images attached to a comment or description are scaled down to at most the width of the comment element, and at most 380 pixels high.

• Clicking on an image to display it hi-res in a lightbox causes it to be scaled to the size of the browser window. (So very tall and skinny images can become difficult to see)

How to Upload Files

There are two simple ways to upload files to a story in Shortcut; you can drag and drop an image or upload from a dialog. Both methods are outlined below.

Method 1: Drag & Drop

1. Open the Story that you want to add the file to.

2. Locate & Select a file in a folder on your computer.

3. Drag the file over the story until the Story goes dark and you see an upload icon.

4. Drop the file. The file will be uploaded and added to the Files section of your story.

Method 2: Upload to Story

1. Open the Story that you want to add the file to.

2. Click the Attach Files button under Add to Story.

3. Select My Computer and a dialog will open up for you to select a file from your computer. 

4. Select the appropriate file and click Open.

5. The file will be uploaded and added to the Files section of your story.

To add images to the Comments fields, follow the instructions here.

Updated October 17, 2024 14:07