As we do not yet have revision history for Shortcut Docs, if you have experienced a loss of any Shortcut Doc content, either from a system error or accidental/erroneous deletion, and are unable to undo out of the changes, we are able to help recover any lost content.
Please reach out to Shortcut Support at support@shortcut.com with the following information:
- The Doc ID (located in the browser URL address)
- If possible, the approximate Day and Time of the content deletions.
If needing to request recovery of a previous version of a Doc, when restored, it is likely to overwrite any data inputted after the requested revision date. As such, prior to submitting a request for recovery, we typically recommend duplicating the Doc in its current state to copy any newly inputted data, if still needed as a reference.
Updated