How we listen to your feedback and what happens next

How we’re listening to your product feedback

With the release of the Clubhouse Community we hope to provide a space for organic product feedback, that's visible to both fellow Clubhouse users and the team. One of our core values is to be transparent. As this feedback pours in, we think it is opportune to tell you what happens with the feedback after you submit it! First and foremost, please know that we see your feedback and we are taking it into account. That said, as indicated in the category description, we cannot make any guarantees. Also, please be advised that feedback threads that are 6 months or older may be closed in order to keep the Community healthy and organized for all visitors. We will ensure that our product team is aware of the feedback before a thread is closed.

Voting for product features

This category is a place for you to provide feedback about the Clubhouse product and vote on your favorite feature requests. Please vote on the ideas that you’d like to see implemented. 

  • Vote by clicking Yes on the "Would you like to add your +1 to this post?" section within the post.

We will read comments to help us understand the context of your requests, but we will specifically use votes to prioritize your feature requests to share with the team. 

How your votes will impact Clubhouse’s product roadmap

Your votes will help us understand the Community’s preferences as we bring Community feedback to our road-mapping discussions. These Community preferences will be integrated into Clubhouse’s internal feedback process. What we’ll do is count your votes and analyze your feedback in the community, then cross reference it with the feedback our other teams are getting. Then, we prioritize all requests against many factors including company vision, business needs, and so on.

We do share a tentative product roadmap, but based on your very feedback this may or may not change. We wouldn’t want to release a sub-par feature just to meet a deadline - quality is super important to us. So, while we can’t promise a timeline or specific features, we can promise that we take your feedback seriously and we are considering it alongside other customer feedback at Clubhouse. We'll be sure to update our roadmap based on this data, if needed.

So, will your idea be put into our product roadmap?

Maybe! We do our best to prioritize what is important to all customers and create features that will have the greatest impact on the customer experience. This means that while we may not implement the exact feature you request, we will try to create features that address the pain point or problem you’re trying to solve.

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